I really enjoyed this puzzle.
Reminded us of the trip we took a few years ago
I love puzzles and do them all the time. After my first trip to Yellowstone I bought this, my first DOWDLE puzzle off of Amazon. I was excited and completed it right away. I LOVED the puzzle, but there was a missing piece. I sent it back to Amazon, and they sent me another one. The second puzzle had MANY missing pieces?!? I contacted Amazon again, they let me keep that one and just refunded my money. Then, still eager to have a full copy of this lovely puzzle and trying a third time, I ordered directly from the Dowdle site. This third copy of the same puzzle was ALSO missing one piece!!! I could not believe it! Extremely disappointing. Ironically and luckily, I was able to search through the 'old' puzzle # 2 and found the missing piece! So, I finally have the full puzzle, but only because I had two copies of it, and got lucky! Dowdle has inside their boxes a slogan of 'no missing pieces', and their policy is that if there ARE missing pieces you will receive a 'credit', once. The problem is the credit amount is less than the cost of the puzzle to begin with?!? The image and quality of the puzzle and individual pieces are fabulous, but I am super reluctant to ever try another Dowdle puzzle again. So disappointed.
Received old faithful for Christmas. Just finished putting it together and 4 pieces are missing. Really disappointed. My son has called them about it. I guess they will probably send a gift card.
The first two Old Faithful puzzles we got were each missing three and four pieces. Thanks for the $15 replacement on each puzzle. We applied both to purchase a third Old Faithful puzzle, hoping it would be complete, because we did like the puzzle. The third one was complete. We have enjoyed at least 15 other Dowdle puzzles that have been perfect and totally enjoyable and were surprised with the 2 that were incomplete.