This was a Christmas gift for us and I loved the picture. I do enjoy a challenge but this puzzle was way, way beyond that. Typically, my wife will finish a 1000 piece puzzle in 3 or 4 days. We do have several other Boardwalk and Dowdle puzzles and have not had any issues with them. This one however, was beyond challenging and impossible to finish. After working on it for three weeks straight, disassembling sections several times and putting them back together again because the same piece will work in too many places, even though the color and picture is correct, I reluctantly tore the whole thing apart, boxed it up, and placed it in the darkest corner of my closet. P.S. we did complete the lower two thirds of the puzzle, but once we got to the trees and sky, that was the end of my patience.
Customer service replaced the puzzle because of a manufacturing issue. It was challenging but very doable ... love it!
MB,
We're so glad to hear that you enjoyed our Motorcycle Santa puzzle, despite the initial manufacturing issue. We always strive to provide the best quality products and are happy to have been able to replace the puzzle for you. Thank you for your support and happy puzzling!
Maddie
Customer Experience Team
Love the picture but the puzzle is proving to be very challenging. There are many pieces that fit in places that aren't correct.
MB,
I'm sorry you had difficulties with False Fit pieces. Please give us a call at 801-785-1123 and I will be able to help you!
Maddie
Customer Experience Team
My wife loves it.