Shipping Rates

 Order Subtotal Shipping Fee
$0 - $49 $3.99
$50 - $99 $7.99
$99 and up Free Shipping
Expedited Shipping* $14.99

 *Expedited shipping charge to Alaska and Hawaii $29.99

 

All orders are shipped from the Boardwalk Puzzles Studio in Utah. Orders are typically shipped within 24 hrs Monday - Friday, except on major holidays. Orders placed on holidays or weekends are processed within two business days. Orders will be shipped via USPS, UPS, or FedEx. 

Returns & Refunds

Return Policy

Boardwalk Puzzles accepts returns of unopened, unused puzzles received within 30 days of purchase. Un-opened means the puzzle must still be shrink-wrapped in its original box and returned to us unopened and undamaged. Purchase price will be credited to original form of payment. Return shipping is paid by the purchaser. Our mailing address is: Boardwalk Returns, 5513 W 11000 N #205, Highland, UT 84003. 

Refunds

Refunds are given to unopened, unusued puzzles returned within 30 days of purchase. Damaged shipments may also qualify for a refund or replacement. If your puzzle arrives damaged, please take photos of the shipping box and unopened puzzle box and send them to Boardwalk Puzzles at hello@boardwalkpuzzles.com. You may also call us at (800) 332-1707.